Privacy Policy

Last updated: 17.06.2026

Abinvest (“Abinvest,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website abinvest.ae (the “Site”) and individuals who interact with us through our contact channels, including WhatsApp, Telegram, email, and phone. This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with the Site and our logistics and trade consulting services.

This Policy is designed to comply with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“PDPL”) and its executive regulations, as well as relevant international data protection principles for visitors located outside the UAE.

By using the Site or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Abinvest is a logistics and international trade consulting company registered and operating in the United Arab Emirates.

Registered office: AMC – BOULEVARD-A Building, office BLA-SPR2-62, Al Hassan Al Basri St – Al Jerf 2, Ajman, UAE

Email: office@abinvest.ae

Phone: +971 4 559 47 71

For the purposes of the PDPL, Abinvest acts as the data controller in respect of personal data collected through the Site.

2. Personal Data We Collect

We collect personal data that you voluntarily provide to us, and limited technical data collected automatically when you visit the Site.

Information you provide directly, such as when you submit a contact or quote request form, email us, or message us via WhatsApp or Telegram, may include:

  • Full name or company name
  • Email address
  • Phone number
  • Your location (city/country)
  • The nature of your logistics request, including cargo type, origin, destination, and other shipment details you choose to share
  • Any other information you include in your message or attachments

Information collected automatically, such as standard server logs and, where applicable, cookies or similar technologies, may include:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Site
  • Referring website

We do not knowingly collect sensitive categories of personal data (such as health, religious, or biometric data) through the Site, and we ask that you do not include such information in your messages to us.

3. How We Use Your Personal Data

We process personal data for the following purposes, consistent with the principles of lawfulness, fairness, and transparency under the PDPL:

  • To respond to your inquiries and quote requests
  • To assess and propose logistics, freight forwarding, and trade compliance solutions tailored to your request
  • To communicate with you via email, phone, WhatsApp, or Telegram regarding your inquiry or our services
  • To maintain business records and fulfil contractual obligations where a service agreement is in place
  • To comply with applicable legal, regulatory, or customs-related obligations
  • To improve the Site and our services
  • To detect, prevent, or address technical issues, fraud, or misuse of the Site

4. Legal Basis for Processing

We rely on one or more of the following legal grounds to process your personal data:

  • Your consent, given when you voluntarily submit your information through our contact form or messaging channels
  • Performance of a contract, where we are taking steps to provide you with a quote or service you have requested
  • Legitimate interest, such as responding to inquiries, maintaining the security of the Site, and improving our services, provided this does not override your fundamental rights
  • Compliance with a legal obligation, including obligations under UAE customs, trade, or commercial law

5. How We Share Your Personal Data

We do not sell your personal data. We may share personal data with:

  • Logistics, customs, and trade partners (such as carriers, freight forwarders, customs brokers, and agents) strictly to the extent necessary to evaluate or fulfil your shipment request
  • Service providers who support our business operations, such as hosting providers, email and form-processing services, and IT support, under appropriate confidentiality terms
  • Government, customs, or regulatory authorities, where required by applicable law
  • Professional advisors, such as legal or accounting consultants, where necessary

Any third party that processes personal data on our behalf is required to apply appropriate technical and organizational measures to protect that data.

6. International Data Transfers

Given the international nature of our logistics and trade consulting activities, your personal data may be transferred to, stored, or processed in countries outside the UAE, including countries where our partners, carriers, or service providers are located.

In accordance with Articles 22 and 23 of the PDPL, we take reasonable steps to ensure that any such transfer is made only where the destination country provides an adequate level of protection, or where appropriate safeguards (such as contractual data protection clauses) are in place.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, including to respond to your inquiry, perform a contract, or comply with legal, accounting, customs, or reporting obligations under UAE law. When personal data is no longer required, we take reasonable steps to securely delete or anonymize it.

8. Your Rights

Subject to the conditions and exceptions set out in the PDPL, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete personal data
  • Request erasure of your personal data, where applicable
  • Object to or restrict certain processing of your personal data
  • Withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal
  • Request that your personal data be transferred to another party, where technically feasible

To exercise any of these rights, please contact us at office@abinvest.ae. We may need to verify your identity before responding to your request, and we will respond within the timeframe required under applicable law.

If you believe your personal data has been processed in violation of the PDPL, you may also have the right to lodge a complaint with the UAE Data Office or other competent authority.

9. Cookies and Similar Technologies

The Site may use cookies or similar technologies to ensure core functionality and to understand how visitors use the Site. You can control or disable cookies through your browser settings; please note that disabling certain cookies may affect the functionality of the Site.

10. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

The Site and our services are intended for business use by adults and are not directed at children. We do not knowingly collect personal data from individuals under the age of 18. If you believe a child has provided us with personal data, please contact us so that we can take appropriate action.

12. Third-Party Links

The Site may contain links to third-party websites or messaging platforms (such as WhatsApp or Telegram). We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us:

Abinvest AMC – BOULEVARD-A Building, office BLA-SPR2-62, Al Hassan Al Basri St – Al Jerf 2, Ajman, UAE Email: office@abinvest.ae Phone: +971 4 559 47 71

This document is provided as a general template based on UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and common international privacy practices. It is not a substitute for legal advice. We recommend that this Policy be reviewed by a UAE-qualified lawyer before publication, particularly to confirm applicability to your specific business activities, free zone status (if any), and any sector-specific regulations that may apply to Abinvest’s operations.